OmniSpear offers Website Maintenance Services in packages with non-expiring maintenance hours for organizations that require website maintenance, content revision and updating services but don’t want the expense and commitment of a staff position.
A Flexible Solution to Website Maintenance
Our Website Maintenance Services packages have non-expiring hours which carry over month to month until used up. This is the perfect solution for any firm that isn’t sure how much maintenance help they will need. Website maintenance services can be purchased in increments of 2, 5, 10, 15 or 20+ hours. The more you purchase, the more you save.
Peace of Mind – the Expert Way
We are Internet experts – Internet is all we do. Since 2001, we’ve created and maintained more than 200 websites. Our Design team keeps abreast of new internet technologies and trends; we can offer a range of advanced skills and expertise not possible if you hired an employee Webmaster. Website revisions can be easily and quickly displayed back via a private Web address known only to you for you to view at your convenience.
Once the revisions have been approved, then we load the revised files onto your hosting server. We currently handle website maintenance projects this “wired” way for clients in Canada, United States and Europe.
The Simple and Easy Website Maintenance Solution
We make website maintenance a simple, stress-free experience. You will be assigned a single contact person who knows you and your project – you won’t be shuffled around and have to start at square one explaining your project and needs. OmniSpear prides itself on providing personalized custom service – it’s the reason so many of our clients have been with us long term.
Our multi-step quality control process ensures that your website gets the attention to detail and accuracy that is essential for your site’s success. Communications are easily handled with e-mail, fax and telephone. You can expect to receive a telephone or email reply with production timelines from our team within 24 hours from receipt of your website maintenance request during our normal business week of Mon-Fri. We always try to accommodate any rush or emergency changes from our clients.
No Billing Surprises
Client’s don’t like surprises on their invoices, that’s why we’ve designed a system that keeps you up to speed with what we’re doing and how long it’s taking. You will receive an email when a maintenance request has been received, who it’s assigned to, when it’s completed and most importantly how long it took to accomplish. All of these notifications are provided to you as they happen.
